Hyper Plan Privacy Policy

This website is owned and operated by UK-based company Oryx Digital Ltd.

We take your privacy seriously. We need to keep some of your data in order to run the business. But we take care to keep this information secure and we won't ever sell it to third parties.

Newsletter

If you subscribe to our newsletter your email address will be stored with campaignmonitor.com. You can unsubscribe from our mailing list at any time.

Email

We retain all emails sent to us, so that we have a record of our interactions with customers and can provide the best possible support. Our email server is hosted by Internet service provider 1&1.

Plan files

Hyper Plan stores your plan data locally on your computer. It never sends us this plan data. If you email us your plan data, we may store it securely for testing purposes (unless you ask us not to).

Support database

We may store customer plans and excepts from customer emails in our support database, to help us track bugs and feature requests. Our suppport database is hosted by axosoft.com.

Analytics

We use Google Analytics to track visits to our website, to help us monitor and improve the website. This only provides us with aggregate data. We cannot identify individuals from this data.

Conversion tracking

We use Google Adwords and Bing Adcenter conversion tracking cookies so that we can monitor the success of our pay per click advertising. This only provides us with aggregate data. We cannot identify individuals from this data.

Purchases

If you purchase a license via our website the payment will be taken by 2Checkout (formerly Avangate). They will pass some of your information on to us, such as your IP address, name, email address and postal address. We retain this information so that we can:

  • resend your license key if you lose it
  • check your eligibility for upgrades

2Checkout are PCI DSS Level 1 certified. They do not send us your financial details (e.g. your credit card number).

Key retrieval

We store your email address, license key and details of the licence (type, version number and edition) in our online key retrieval database. Your license key can only be sent to the registered email address.

Enquiries

If you have any further questions about privacy, please contact us.